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Terms and Conditions (T&C)

EMR quality label

The EMR Quality Label is the quality seal of the ErfahrungsMedizinisches Register (EMR).

Therapists who offer treatment methods such as naturopathy, craniosacral therapy or art therapy can have their qualifications assessed and certified by the EMR. The EMR Quality Label has been recognized nationwide in Switzerland for 20 years and helps all interested parties to navigate the field of complementary medicine.

Prospective therapists can accumulate training hours from my REIKI courses in order to register themselves with the EMR. You need approximately 200 hours per year of further education to remain registered with the EMR.

Are the Reiki treatments and training programmes
covered by health insurance?

This cannot be answered in a general manner. It always depends on the health insurance company and the policy/coverage/package that the policyholder has with the health insurance company. In general, it can be said that a supplementary insurance is definitely needed and Reiki is not covered by the basic health insurance. Please inquire directly with your health insurance company for specific information. I always provide a receipt, which can be submitted after the treatment.

Terms and Conditions I Cancellations I Course Cancellations

Booking Confirmation (courses / workshops):
  • Once the booking is confirmed by both parties and/or the payment has been received, the booking is considered binding.
  • The payment is non-refundable.
  • Switching between physical and online courses is not permitted unless arranged in advance. In such cases, no refund of the course fee will be made.
  • Credit and Transfer: If a payment has already been made, the credit can be applied to another or later course/workshop within a year or transferred to another person.
  • Number of Participants: Most courses require a minimum of 2 participants. I reserve the right to postpone the course at short notice if the number of participants is insufficient.

    Treatment Appointments / Cancellation Policy:

    • Up to 48 hours in advance: Free cancellation.
    • Up to 48 hours before the appointment: A fee of 50 CHF will be charged.
    • Up to 24 hours before the appointment: A fee of 100 CHF will be charged.
    • Within 24 hours of the appointment: The full treatment price of 140 CHF per hour will be charged. For the first session, 90 minutes will be charged, as well as the time unit that was booked (= subsequent sessions: Agreed duration (30, 60, 90, or 120 minutes).

    RINGANA Products:

    • In exceptional cases, RINGANA products can be purchased by prior arrangement.

    Prices: The prices are subject to change and are subject to changes.